Hermes Palace Hotel Medan, Medan ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jl. Pemuda No. 22, Medan, Indonesia, 20151

Hermes Palace Hotel Medan welcomes guests with contemporary design, inspiring amenities, and easy access to government and corporate offices. This 4-star hotel features a rooftop dining venue and versatile meeting spaces. Enjoy a stay equipped with 106 rooms and a fitness center.

Rooms & Amenities

Rooms at Hermes Palace Hotel Medan feature floor-to-ceiling windows, offering natural light and city views. Each of the 106 air-conditioned accommodations includes premium bedding, a refrigerator, and an LCD television. Some units come with a seating area for relaxation after a busy day.

Dining & Nearby Options

Dining options include Sirocco Rooftop Bistro, which transforms into an open-air restaurant serving Asian and Western dishes with panoramic views. The hotel also has Hermes Coffee in the lobby for light refreshments. A variety of authentic culinary establishments can be found within a short distance.

Leisure & Business Facilities

Guests can relax in the spa or maintain fitness routines at the fitness center, which provides city views while exercising. Hermes Palace Hotel Medan also offers flexible meeting spaces, including the Maimun Ballroom, suitable for various events. The hotel has 2981 square feet of conference space and a 24-hour business center.

Services & Local Area

Hermes Palace Hotel Medan provides services such as a 24-hour front desk, airport transfers, and a concierge service. It is located 18.5 miles from Kuala Namu International Airport and is within walking distance of bus stops and local attractions. Nearby landmarks include Medan Mall and the Tjong A Fie Mansion.

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Getting around

A list of all available modes of transport

City Centre

Medan800 m

Airports

Kuala Namu International (kno) 29.4 km

Train

Medan Train Station 1.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The buffet breakfasts were a highlight of our stay, featuring a diverse array of options and a new cooked menu each morning that truly delighted our taste buds.” view full review

Comfortable Beds!

“The bed in our room was incredibly spacious and comfy, ensuring we had restful nights after exploring the city.” view full review

Helpful Assistance!

“The service was perfect, with the staff being incredibly supportive and ready to assist with any needs during our stay.” view full review

Access for All!

“The hotel offered impressive facilities ensuring everyone could enjoy the amenities, making it a welcoming environment for all guests.” view full review

General

Smoking allowed in designated areas
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Coffee shop

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Garden area
BBQ facilities
Leisure/ TV room
Massage

Location

Jl. Pemuda No. 22, Medan, Indonesia, 20151

Map view

Jl. Pemuda No. 22, Medan, Indonesia, 20151

City landmarks

Jalan Sultan Ma'moen Al Rasyid No.66

Istana Maimun

880 m

Jl Masjid Raya

Medan Grand Mosque

1.3 km

Shopping Area

Medan Mall

1.2 km

Museum

Museum Perjuangan TNI

830 m

Jln. Perniagaan

Pajak Ikan

740 m

Mosque

Mesjid Raya

1.1 km

Jln. H M. Yoni no. 51

Museum Gedung Arca

630 m

Jalan Stasiun Kereta Api

Pajak Ikan Lama Medan

950 m

Jl. Teuku Umar no. 18

Shri Mariamman Temple

1.2 km

Jl. Imam Bonjol J A T I

Taman Ahmad Yani

850 m

Jl. Padang Golf CBD Polonia

Wonders Water World

1.0 km

Mall

Sun Plaza

1.4 km

Hutan Kota Taman Beringin

1.8 km

Jalan Raya Merek

Sipiso Piso Waterfall

1.3 km

Shopping Area

Center Point Mall

1.0 km

Pagoda

Gunung Timur Temple

1.6 km

Museum

Rahmat International Wildlife Museum & Gallery

2.3 km

Jl. Katamso

Maimun Palace

1.8 km

Pagoda

Vihara Setia Budi

770 m

Museum

The Heritage

750 m

Jl. Sisingamangaraja

Sri Deli Park

890 m

Kesawan

Gang Bengkok Old Mosque

830 m

Shopping Area

Grand Palladium Mall

1.2 km

Bridge

Jembatan Titi Gantung

810 m

Jl. Brigjen Katamso No.118

Meriam Puntung

900 m

Lapangan Merdeka

1.2 km

Nearby

Jl. Jenderal Ahmad Yani No.105

Tjong A Fie Mansion

470 m

Jl. Pemuda No.13

Sumatran Numismatic Museum

90 m

Jl. Pemuda No.10 A

Gedung BKS PPS

400 m

Kesawan

Gedung Kantor Dinas Kebudayaan dan Pariwisata Provinsi Sumatera Utara

440 m

Restaurants

Rumah Makan Tabona

40 m

Jln. Mangkubumi No 17

Restoran Miramar

210 m

Jln. Pemuda

Mi Ayam Kumango

20 m

Jln. Mangkubumi No 16

Kede Bubur Medan

0 m

Jl. Mangkubumi 16A

Wajir Seafood

310 m

Jl. Sugiono no. 31

Repvblik Kopi

100 m

Jl. Setiabudi 84 A-B

Tip Top Restaurant

550 m

Jl Ahmad Yani 92

C & F Homemade Cookies & Bakery

450 m

Jln. Mangkubumi No. 14D

Soto Udang Kesawan

430 m

Jl. Ahmad Yani no.116

Mie Tiong Sim Selat Panjang

560 m

Jl. Selat Panjang no. 7

Rm Pondok Gurih

270 m

Jl Katamso No 33a

Nasi Ayam SP3

560 m

Jln. Selat Panjang No. 3

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

7.0/10

Very good

Rooms

7.0

Location

8.8

Service

6.8

Dining

6.6

Gary

United States, September 2024

7.6/10

I had a decent stay at this hotel. The location is super convenient for shopping and exploring nearby attractions, and the staff were really friendly and helpful. However, the rooms could use some improvement in terms of internet reliability, and I wish there were more comfort amenities like bathrobes. Overall, it's a good value for the price.

Rooms

7.0

The rooms were clean and comfortable, but I expected better internet access and amenities such as bathrobes.

Service

8.0

The service was good overall, especially when they arranged a car and guide for my trip to the volcanoes, but they couldn't fulfill some of my requests due to a large group booking.

Location

9.0

The hotel is in a very convenient spot, close to shopping areas and street stalls, which made it easy to explore.

Dining

7.0

The dining area on the top floor had amazing views, but the food was a bit heavy on the warm meal side.

Facilities

7.0

The facilities were good, but I think improving the internet access would really enhance the overall experience.

Lawrence

United States, August 2024

7.4/10

I had a decent stay at the hotel, which is in a super convenient location near downtown Medan and several shopping areas. The rooms are clean, and the decor is nice, but I did feel they were a bit cramped. The friendly service made my experience enjoyable, especially at breakfast in the open-air restaurant. One minor downside was that they couldn't fulfill our requests due to a large group booking, but overall, it was a good value for money.

Rooms

7.0

The rooms were clean and nicely decorated but did feel a bit cramped.

Service

7.0

The staff was friendly, although they couldn't accommodate some special requests due to other large bookings.

Location

9.0

The location is very convenient for shopping and is close to Medan City Center.

Dining

7.0

Breakfast was good and served in a nice open-air setting, but could use more variety.

Facilities

7.0

Facilities were adequate, but nothing particularly stood out.

Tom

United States, July 2024

7.2/10

The hotel is located in a great spot, close to various restaurants and attractions like Istana Maimun and the Great Mosque of Medan. The rooms are relatively comfortable and quite clean, although they could use some maintenance. I enjoyed the breakfast served at the top-floor restaurant, especially with the friendly service. However, the rooms felt a bit cramped and there were issues with requests being unmet due to large group bookings.

Rooms

7.0

The rooms were relatively comfortable and clean, but felt a bit cramped and lacked some maintenance like wallpaper issues.

Service

7.0

The staff was very friendly, but I faced some issues with requests not being met due to a large group booking.

Location

8.0

The hotel has a convenient location close to shopping areas and local restaurants, though it lacks 24-hour convenience stores nearby.

Dining

8.0

The dining experience was pretty good, served with lovely views from the top-floor restaurant, although it leaned towards heavier meals typical of Indonesian cuisine.

Facilities

6.0

General facilities were decent, but the hotel definitely needs some refurbishing to enhance the overall experience.

Richard

United States, April 2024

6.8/10

I recently stayed at this hotel and found it to have a beautiful location, close to Merdeka Walk with lots of restaurants to explore. The rooms were generally nice, but I would recommend opting for an executive room to avoid the tiny windows in the standard ones. While the staff was friendly and helpful, I encountered some service issues that were quite disappointing. The breakfast, while convenient during the holiday season, could use more variety for a better experience.

Rooms

7.0

I stayed in an executive room which was quite nice, though I noticed the standard rooms had tiny windows and felt a bit tired.

Service

5.0

The staff was friendly, but the service wasn't very competent. I faced some issues with room cleanliness and overall attention to detail.

Location

9.0

The hotel is in an unbeatable location, right near Merdeka Walk, making it easy to find restaurants and hang out.

Dining

6.0

The breakfast buffet served from the Sirocco bar was convenient during the holidays, but it felt a bit heavy on warm meals.

Facilities

7.0

The hotel had decent facilities, but nothing stood out as exceptional.

William

United States, April 2024

6.8/10

I had a decent stay at this hotel that offered clean and stylish rooms, and the staff was quite friendly. However, the breakfast experience could definitely use some improvement, and the lack of windows in some rooms is not ideal. The location is commendable, making it easy to explore shopping areas and local attractions, but parking can be a bit of a challenge.

Rooms

7.0

The rooms on the 9th floor felt a bit cramped, but the decor was quite nice, and I appreciated the cleanliness throughout the hotel.

Service

7.0

While the staff was extremely friendly and helpful, they weren't able to accommodate my requests for transfers due to a large group booking.

Location

9.0

The hotel is conveniently located near shopping areas and local landmarks like 'tiptop', which is a big plus for exploring Medan.

Dining

5.0

Breakfast at the top-level Sirocco bar was a letdown due to poor quality ingredients and limited service for refilling coffee and tea.