Hermes Palace Hotel Medan, Medan ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jl. Pemuda No. 22, Medan, Indonesia, 20151

Hermes Palace Hotel Medan offers a contemporary design in the heart of Medan, Indonesia. The hotel features modern amenities and provides easy access to corporate offices and government institutions. Its strategic location makes it an ideal choice for both business and leisure travelers. Guests can enjoy stunning views of the city's skyline from various vantage points within the hotel.

Location

Hermes Palace Hotel Medan is conveniently located approximately 18.5 miles from Kuala Namu International Airport. The hotel is a short drive from popular shopping destinations like Medan Mall and Sun Plaza. It is also within walking distance to various cultural landmarks, including the Medan Grand Mosque and Istana Maimun, making it a central hub for exploring the city.

Rooms

The hotel comprises 106 stylish rooms equipped with floor-to-ceiling windows, ensuring an abundance of natural light. Each accommodation includes comforts such as air conditioning, 24-hour room service, and premium bedding. Several room options accommodate various needs, from Standard and Superior rooms to Junior Suites offering more space. Guests can find thoughtful touches including laptop-compatible safes and refrigerators in each room.

Eat & Drink

Sirocco Rooftop Bistro is located on the top floor, serving Asian and Western dishes while providing panoramic views of Medan. The venue transforms into an open-air restaurant and lounge in the evening, making it an excellent location for special events. In addition to Sirocco, guests can enjoy afternoon tea at Hermes Coffee in the lobby or indulge in a variety of Indonesian cuisines at the hotel's restaurant, which serves breakfast, lunch, and dinner.

Leisure & Business

Guests can unwind at the hotel’s spa, offering treatments such as foot reflexology and body scrubs for relaxation. A fitness center with city views is available for exercise enthusiasts. The hotel also provides versatile meeting spaces, including the Maimun Ballroom, which can accommodate up to 400 guests for events. Additional facilities include a 24-hour business center, comprehensive audio-visual equipment, and dedicated event specialists.

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Getting around

A list of all available modes of transport

City Center

Medan2700 ft

Airports

Kuala Namu International (kno) 18.3 mi

Train

Medan Train Station3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The buffet breakfasts were a highlight of our stay, featuring a diverse array of options and a new cooked menu each morning that truly delighted our taste buds.” view full review

Comfortable Beds!

“The bed in our room was incredibly spacious and comfy, ensuring we had restful nights after exploring the city.” view full review

Helpful Assistance!

“The service was impeccable, with the staff being incredibly supportive and ready to assist with any needs during our stay.” view full review

Access for All!

“The hotel offered impressive facilities ensuring everyone could enjoy the amenities, making it a welcoming environment for all guests.” view full review

General

Smoking allowed in designated areas
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Coffee shop

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Valet parking
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Garden area
BBQ facilities
Leisure/ TV room
Massage

Location

Jl. Pemuda No. 22, Medan, Indonesia, 20151

Map view

Jl. Pemuda No. 22, Medan, Indonesia, 20151

City landmarks

Jalan Sultan Ma'moen Al Rasyid No.66

Istana Maimun

2900 ft

Jl Masjid Raya

Medan Grand Mosque

4200 ft

Shopping Area

Medan Mall

3900 ft

Museums

Museum Perjuangan TNI

2800 ft

Jln. Perniagaan

Pajak Ikan

2500 ft

Mosque

Mesjid Raya

3600 ft

Jln. H M. Yoni no. 51

Museum Gedung Arca

2100 ft

Jalan Stasiun Kereta Api

Pajak Ikan Lama Medan

3200 ft

Jl. Teuku Umar no. 18

Shri Mariamman Temple

3900 ft

Jl. Imam Bonjol J A T I

Taman Ahmad Yani

2800 ft

Jl. Padang Golf CBD Polonia

Wonders Water World

3400 ft

Mall

Sun Plaza

4700 ft

Hutan Kota Taman Beringin

1.1 mi

Jalan Raya Merek

Sipiso Piso Waterfall

4200 ft

Shopping Area

Center Point Mall

3500 ft

Pagoda

Gunung Timur Temple

5200 ft

Museums

Rahmat International Wildlife Museum & Gallery

1.4 mi

Jl. Katamso

Maimun Palace

1.1 mi

Pagoda

Vihara Setia Budi

2600 ft

Museums

The Heritage

2500 ft

Jl. Sisingamangaraja

Sri Deli Park

3000 ft

Kesawan

Gang Bengkok Old Mosque

2800 ft

Shopping Area

Grand Palladium Mall

4000 ft

Bridges

Jembatan Titi Gantung

2700 ft

Jl. Brigjen Katamso No.118

Meriam Puntung

3000 ft

Lapangan Merdeka

4000 ft

Nearby

Jl. Jenderal Ahmad Yani No.105

Tjong A Fie Mansion

1600 ft

Jl. Pemuda No.13

Sumatran Numismatic Museum

300 ft

Jl. Pemuda No.10 A

Gedung BKS PPS

1400 ft

Kesawan

Gedung Kantor Dinas Kebudayaan dan Pariwisata Provinsi Sumatera Utara

1500 ft

Restaurants

Rumah Makan Tabona

200 ft

Jln. Mangkubumi No 17

Restoran Miramar

700 ft

Jln. Pemuda

Mi Ayam Kumango

100 ft

Jln. Mangkubumi No 16

Kede Bubur Medan

0 ft

Jl. Mangkubumi 16A

Wajir Seafood

1100 ft

Jl. Sugiono no. 31

Repvblik Kopi

400 ft

Jl. Setiabudi 84 A-B

Tip Top Restaurant

1900 ft

Jl Ahmad Yani 92

C & F Homemade Cookies & Bakery

1500 ft

Jln. Mangkubumi No. 14D

Soto Udang Kesawan

1500 ft

Jl. Ahmad Yani no.116

Mie Tiong Sim Selat Panjang

1900 ft

Jl. Selat Panjang no. 7

Rm Pondok Gurih

900 ft

Jl Katamso No 33a

Nasi Ayam SP3

1900 ft

Jln. Selat Panjang No. 3

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

7.0/10

Very good

Rooms

7.0

Location

8.8

Service

6.8

Dining

6.6

Gary

United States of America, September 2024

7.6/10

I had a decent stay at this hotel. The location is super convenient for shopping and exploring nearby attractions, and the staff were really friendly and helpful. However, the rooms could use some improvement in terms of internet reliability, and I wish there were more comfort amenities like bathrobes. Overall, it's a good value for the price.

Rooms

7.0

The rooms were clean and comfortable, but I expected better internet access and amenities such as bathrobes.

Service

8.0

The service was good overall, especially when they arranged a car and guide for my trip to the volcanoes, but they couldn't fulfill some of my requests due to a large group booking.

Location

9.0

The hotel is in a very convenient spot, close to shopping areas and street stalls, which made it easy to explore.

Dining

7.0

The dining area on the top floor had amazing views, but the food was a bit heavy on the warm meal side.

Facilities

7.0

The facilities were good, but I think improving the internet access would really enhance the overall experience.

Lawrence

United States of America, August 2024

7.4/10

I had a decent stay at the hotel, which is in a super convenient location near downtown Medan and several shopping areas. The rooms are clean, and the decor is nice, but I did feel they were a bit cramped. The friendly service made my experience enjoyable, especially at breakfast in the open-air restaurant. One minor downside was that they couldn't fulfill our requests due to a large group booking, but overall, it was a good value for money.

Rooms

7.0

The rooms were clean and nicely decorated but did feel a bit cramped.

Service

7.0

The staff was friendly, although they couldn't accommodate some special requests due to other large bookings.

Location

9.0

The location is very convenient for shopping and is close to Medan City Center.

Dining

7.0

Breakfast was good and served in a nice open-air setting, but could use more variety.

Facilities

7.0

Facilities were adequate, but nothing particularly stood out.

Tom

United States of America, July 2024

7.2/10

The hotel is located in a great spot, close to various restaurants and attractions like Istana Maimun and the Great Mosque of Medan. The rooms are relatively comfortable and quite clean, although they could use some maintenance. I enjoyed the breakfast served at the top-floor restaurant, especially with the friendly service. However, the rooms felt a bit cramped and there were issues with requests being unmet due to large group bookings.

Rooms

7.0

The rooms were relatively comfortable and clean, but felt a bit cramped and lacked some maintenance like wallpaper issues.

Service

7.0

The staff was very friendly, but I faced some issues with requests not being met due to a large group booking.

Location

8.0

The hotel has a convenient location close to shopping areas and local restaurants, though it lacks 24-hour convenience stores nearby.

Dining

8.0

The dining experience was pretty good, served with lovely views from the top-floor restaurant, although it leaned towards heavier meals typical of Indonesian cuisine.

Facilities

6.0

General facilities were decent, but the hotel definitely needs some refurbishing to enhance the overall experience.

Richard

United States of America, April 2024

6.8/10

I recently stayed at this hotel and found it to have a beautiful location, close to Merdeka Walk with lots of restaurants to explore. The rooms were generally nice, but I would recommend opting for an executive room to avoid the tiny windows in the standard ones. While the staff was friendly and helpful, I encountered some service issues that were quite disappointing. The breakfast, while convenient during the holiday season, could use more variety for a better experience.

Rooms

7.0

I stayed in an executive room which was quite nice, though I noticed the standard rooms had tiny windows and felt a bit tired.

Service

5.0

The staff was friendly, but the service wasn't very competent. I faced some issues with room cleanliness and overall attention to detail.

Location

9.0

The hotel is in an unbeatable location, right near Merdeka Walk, making it easy to find restaurants and hang out.

Dining

6.0

The breakfast buffet served from the Sirocco bar was convenient during the holidays, but it felt a bit heavy on warm meals.

Facilities

7.0

The hotel had decent facilities, but nothing stood out as exceptional.

William

United States of America, April 2024

6.8/10

I had a decent stay at this hotel that offered clean and stylish rooms, and the staff was quite friendly. However, the breakfast experience could definitely use some improvement, and the lack of windows in some rooms is not ideal. The location is commendable, making it easy to explore shopping areas and local attractions, but parking can be a bit of a challenge.

Rooms

7.0

The rooms on the 9th floor felt a bit cramped, but the decor was quite nice, and I appreciated the cleanliness throughout the hotel.

Service

7.0

While the staff was extremely friendly and helpful, they weren't able to accommodate my requests for transfers due to a large group booking.

Location

9.0

The hotel is conveniently located near shopping areas and local landmarks like 'tiptop', which is a big plus for exploring Medan.

Dining

5.0

Breakfast at the top-level Sirocco bar was a letdown due to poor quality ingredients and limited service for refilling coffee and tea.